Frequently Asked Questions

What is a digital license for Microsoft products?

A digital license is a method of activation for Microsoft products that does not require a product key. It is tied to your Microsoft account and the device you're using, allowing you to activate your products seamlessly.

How do I activate my Microsoft Office product?

To activate your Microsoft Office product, you can use a product key or activate it digitally. Follow the on-screen instructions during the installation process to activate Office using your Microsoft account or a phone activation method.

What should I do if my Microsoft Office is not activating?

If you encounter issues activating Microsoft Office, try troubleshooting steps like checking your internet connection, ensuring the product key is correct, or using phone activation if online activation fails. If issues persist, contact our support team for further assistance.

Can I transfer my Microsoft Office license to another computer?

Yes, Microsoft allows you to transfer your Office license to another computer. However, you will need to deactivate Office on the old computer first. Ensure you follow Microsoft's license transfer guidelines to avoid activation issues.

What types of Microsoft product keys are available?

There are several types of Microsoft product keys, including retail, OEM, and volume keys. Retail keys are generally for personal use, OEM keys are tied to specific hardware, and volume keys are used for larger organizations with multiple licenses.

How long does it take to receive my license key?

All Freepiz orders are delivered instantly via email within seconds of purchase confirmation. Check your inbox and spam folder for your license key and activation instructions.

Are Freepiz product keys genuine and legal?

Yes, all product keys sold at Freepiz are 100% genuine and legal. We source our licenses from authorized distributors and ensure full authenticity and compliance with Microsoft's licensing terms.

What is the difference between Microsoft Office and Microsoft 365?

Microsoft Office is a one-time purchase software, while Microsoft 365 is a subscription-based service. Microsoft 365 provides the latest versions of Office apps, cloud storage, and other benefits, including regular updates and access to new features.

Can I use Microsoft Office products without an internet connection?

Yes, once you've installed Microsoft Office, you can use the apps offline. However, some features like cloud storage and syncing across devices may require an internet connection.

What do I do if I lost my Microsoft Office product key?

If you've lost your Office product key, check your email inbox for the original delivery message from Freepiz. You can also log into your Freepiz account to retrieve your order details. If you need further assistance, contact our support team.

What is your refund policy?

Freepiz offers a 30-day money-back guarantee. If you're not satisfied with your purchase or encounter any issues, contact us within 30 days for a full refund. Please review our complete refund policy on our website for detailed terms.

Do you provide customer support for installation and activation?

Absolutely! Our dedicated support team is available to help you with any installation, activation, or technical issues. Contact us via email or phone, and we'll assist you promptly.

Contact Us

Have more questions or need assistance? We're here to help!

📞 Phone: +1 786-550-5993

📧 Email: Contact@freepiz.com

📍 Address: 200 S Biscayne Blvd Suite 2410, Miami, FL 33131, USA